I'm a concierge. Can I create an account to book reservations for others?


Yes, you can! Please follow the steps below:

  1. Create an account for yourself as the concierge/assistant for whichever hotel/business you represent.

  2. Change the name on your Reserve account to indicate which hotel/business you represent (ex: Four Seasons Hotel Concierge) and include your business number in the account information.

Note: If this number is a landline, you may receive a notice that your phone number is invalid. In that case, just contact support@reserve.com and we will enable that for you.

  1. For reservations booked on a guest's behalf, please include in the "Special Requests" section:
    • Guest's first name
    • Guest's last name
    • Guest's telephone number
    • Any guest notes

This will enable our restaurant partners to contact the guest to confirm any special menus or dietary restrictions as necessary.

Also see Can I make a reservation for someone else?

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