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RESERVATIONS

  • How do I make a reservation?
  • How do I change my reservation (date, time, party size)?
  • How do I cancel my reservation?
  • Can I make a reservation for someone else?
  • What is Reserve’s cancellation policy?
  • Why do you use a rating system?

REGISTRATION / ACCOUNT

  • How do I reset my password?
  • How do I manage my account on the website?
  • I'm a concierge. Can I create an account to book reservations for others?
  • Reserve cannot verify my phone number. Help!
  • Where can I see or edit the phone number I registered with?
  • Why does Reserve need my mobile phone number?
See all 7 articles

PAYMENT

  • Do I need to enter my credit card information?
  • Is my payment information secure?
  • I received a notification about an issue with my payment method. What do I do?
  • How do I change the card on file for my account?
  • I was charged the wrong amount. Who do I talk to?
  • Does Reserve charge a concierge fee?
See all 9 articles

RESTAURANTS

  • How can I get my restaurant involved with Reserve?
  • Can I suggest a restaurant?
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